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TERMS AND CONDITIONS

IMPORTANT: By enrolling, you acknowledge that (a) this Program is an Industrial Training / Mentorship service, not a degree, diploma, apprenticeship under the Apprentices Act, nor a guaranteed pathway to employment; and (b) fees are payable for services delivered.

1. Definitions

    1. Company / MedTourEasy: MedTourEasy (and its authorized Indian affiliates/partners).
    2. Trainee / You / Participant: The individual applying for or enrolled in a Traineeship.
    3. Traineeship / Program: Industrial Training Programs with mentorship support, including structured learning modules, guided exposure, curated resources, or referrals (non-placement-guaranteed).
    4. Partner Organizations: Third-party companies, hospitals, clinics, startups, service providers, or educational/industry entities with which MedTourEasy has a collaboration, referral, or networking relationship.
    5. Fee: The monetary consideration (plus applicable taxes such as GST) payable for access to Program services.
    6. Portal / Platform: Any online system, LMS, videoconference tool, communication channel, or digital interface used for delivery.
    7. Grievance Officer: The person designated under Indian law (see Section 28) to handle complaints.

2. Eligibility

You must:

    1. Be at least 18 years old (or provide valid parent/guardian consent if 16–17, where permitted).
    2. Be legally competent under the Indian Contract Act, 1872.
    3. Provide accurate personal, academic, and identification details (PAN, Aadhaar (optional), government ID, or education credentials if requested).
    4. Satisfy any prerequisite qualifications stated for a specific Program. MedTourEasy may decline or revoke enrollment for misrepresentation, regulatory non-compliance, or security concerns

3. Application & Enrollment

    1. Application does not guarantee acceptance; selection may be merit, capacity, or cohort-based.
    2. Enrollment is confirmed only after (a) written acceptance or issuance of an Offer/Admission Email and (b) receipt of full or initial installment Fee.
    3. MedTourEasy may request KYC/ID verification consistent with reasonable compliance practices.

4. Program Fee (Service Clause)

A Program Fee applies because MedTourEasy delivers structured industrial training services, mentorship support, coordination, curated content, and limited referral facilitation. You agree:

    1. Fee is strictly for training services and access, NOT a placement deposit, security, employment retainer, or wage substitution.
    2. Unless otherwise mandated by Indian consumer protection law (Consumer Protection Act, 2019) or expressly stated in a written Refund Policy (Annex A herein), Fees become non-refundable upon (i) issuance of platform credentials or (ii) delivery of ≥10% of scheduled content, whichever occurs earlier, except in Approved Refund Circumstances (Section 6 & Annex A).
    3. Applicable GST (if chargeable under Indian tax law) will be added; a tax invoice will be provided where details are furnished (legal name, address, GSTIN if a business claimant).
    4. Non-payment or payment default may suspend access.


5. Payment & Tax

    1. Accepted methods: UPI, IMPS/NEFT/RTGS, credit/debit cards, netbanking, or other notified gateways.
    2. Payment plans (if offered) are conditional; missed installments may accelerate total due.
    3. All bank, payment gateway, FX conversion, or remittance charges are borne by you.
    4. You are responsible for reporting and compliance with any personal income tax implications.

6. Refunds

Program has strict no refund policy. No refunds in disciplinary termination (Section 12A) or after substantive content access as clarified above, except where legally compelled.

7. No Employment or Placement Guarantee; Referrals

MedTourEasy may provide guidance, networking, or referrals to Partner Organizations, but:

    1. No guarantee of internship, stipend, employment, or future role is made.
    2. Referral introductions do not create an agency, joint employment, or recruitment service liable for outcomes.
    3. You must conduct independent due diligence before accepting any external engagement.

8. Program Delivery & Modifications

    1. Delivery may include live sessions, recordings, mentorship meetings, case studies, projects, simulations, or observational exposure (onsite/virtual).
    2. MedTourEasy may adapt curriculum, mentors, schedule, or mode (e.g., shifting onsite to virtual) for pedagogical improvement, availability, safety, compliance, or force majeure.
    3. Material changes (e.g., >20% schedule shift) will be notified with reasonable lead time where feasible.


9. Attendance & Participation

    1. Minimum attendance/assignment submission may be required for successful completion (thresholds stated in your onboarding pack or cohort guide).
    2. You are responsible for requisite devices, software, and Internet quality.
    3. Repeated non-participation (e.g., <40% engagement without approved leave) may impact certification or trigger administrative removal (no refund unless compelled by law).

10. Assessments & Certification

    1. Assessments may include quizzes, practical tasks, reflective logs, presentations, capstones.
    2. Certification criteria (attendance %, assignment completion, conduct compliance) will be disclosed.
    3. Certificates are statements of completion only—not a government-recognized degree, AICTE/UGC qualification, professional license, or apprenticeship credential.

11. Conduct & Ethics

You agree to:

    1. Maintain respectful, professional communication.
    2. Refrain from harassment, discrimination, defamation, threats, obscenity, or bullying.
    3. Avoid academic dishonesty (plagiarism, unauthorized collaboration, impersonation).
    4. Not upload malicious code, infringing material, or personal data of others without consent.
    5. Comply with the Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013 (PoSH) principles for all Program-related interactions (physical or virtual). Violations lead to action per Sections 11A & 12A.


11A. PoSH & Anti-Harassment

    1. Sexual harassment complaints will be addressed consistent with PoSH Act principles. If MedTourEasy is not a “workplace” in the statutory sense for a particular interaction, it still adopts a zero-tolerance approach.
    2. An Internal Committee or designated external PoSH advisor may be engaged for complaint handling when required or appropriate.
    3. Interim measures (session exclusion, restricted communication) may be imposed pending review.


12. Intellectual Property

    1. All Program content (documents, slides, recorded sessions, frameworks, code examples, designs, branding, project proposals, sample reports, solution templates) is owned/licensed by MedTourEasy; protected under the Indian Copyright Act, 1957, and trademark laws.
    2. Limited, personal, non-transferable license is granted for individual educational use during active enrollment only, subject to Section 12B for post-completion obligations.
    3. No resale, public distribution (including uploading to YouTube, Telegram, public GitHub repos, LinkedIn posts, or file-sharing drives), or derivative commercialization without written consent.
    4. Your original project submissions remain your IP. You grant MedTourEasy a non-exclusive, royalty-free license to use anonymized or aggregated versions for quality assurance, accreditation, or marketing unless you opt-out via written notice prior to public use.


12A. Disciplinary Grounds & Misbehaviour Termination (No Refund)

MedTourEasy may terminate or suspend immediately (without refund) for:

    1. Harassment, abusive conduct, discriminatory or hateful speech.
    2. Academic or credential fraud.
    3. Unauthorized sharing/sale/leak of proprietary or confidential materials.
    4. Data protection breaches (e.g., exposing other trainees’ personal data).
    5. Attempts to sabotage platforms or cyber misuse (IT Act, 2000 relevant offences).
    6. Defamatory public postings materially harming reputation based on false statements.
    7. Any conduct inviting legal liability or threatening safety. Consequences: Loss of access, no refund, potential blacklisting from future cohorts, and notification to relevant authorities if legally required.


12B. Post-Completion Handling of Training Materials (Non-Retention & Non-Disclosure)

    1. Upon completion or termination of the Program, you must not retain, store, archive, download (beyond any temporary cache), or continue to possess copies (digital or physical) of MedTourEasy-provided proprietary training materials, including but not limited to: project proposals, sample or template project reports, mentor solution notes, proprietary case studies, internal evaluation rubrics, curated data sets, or strategy decks (“Restricted Materials”).
    2. You must not upload, publish, disseminate, display, or share Restricted Materials (in whole or substantial part) on public or semi-public platforms (e.g., GitHub public repositories, social media posts, forums, open drives, personal portfolio sites) without explicit prior written consent.
    3. Limited retention of your own independently-authored work product (your original code, analyses, reflections) is permitted provided it: (a) does not reproduce or embed Restricted Materials verbatim or in a form that substitutes for them; and (b) removes any confidential partner identifiers or proprietary solution logic originating from MedTourEasy.
    4. On written request by MedTourEasy (e.g., suspected breach), you must certify (and, if reasonably required, evidence) deletion/secure destruction of Restricted Materials within 7 calendar days.
    5. Any continued unauthorized possession or dissemination constitutes infringement and may trigger injunctive relief, damages claims, and reporting to relevant platforms for takedown.
    6. Backup, sync, or cached copies within standard automated system backups must not be intentionally restored or redistributed; they should naturally age out per your system’s normal retention cycle.
    7. These obligations survive completion or termination indefinitely.


13. Confidentiality

    1. Non-public curriculum strategies, mentor notes, partner contact details, or internal discussion forums are confidential.
    2. You shall not replicate or disclose internal communications except with express permission or legal compulsion.
    3. Obligation survives termination.


14. Data Protection & Privacy (India)

    1. Personal data is processed per MedTourEasy’s Privacy Policy (Annex B / URL).
    2. Until fully operationalized, obligations draw from: (i) Information Technology Act, 2000; (ii) Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011; and (iii) transitional approach to the Digital Personal Data Protection Act, 2023 (DPDP Act) as it is notified/provisioned.
    3. Lawful bases: consent, legitimate interest in delivering training, compliance with legal demands.
    4. Sensitive data (health info if clinical exposure required) collected only for legitimate purposes with consent.
    5. Data storage: Servers may be domestic or international (with reasonable security). Cross-border transfers (if any) will follow emerging DPDP compliance frameworks.
    6. Rights (subject to law): access, correction, withdrawal of consent (prospective), grievance.
    7. Contact the Grievance Officer (Section 28) for privacy concerns.


15. Technology & Platform Use

    1. You agree not to attempt unauthorized access, injection attacks, scraping at scale, or circumvent DRM.
    2. Session recordings (if any) are for internal quality and revision—do not independently record without consent.
    3. Report security vulnerabilities promptly (good-faith reports will not be penalized).


16. Third-Party Tools

    1. External tools (e.g., Zoom, Google Workspace, Slack/Teams, LMS plugins) have their own terms; outages or privacy practices of third parties are outside MedTourEasy’s direct control.
    2. You should review and accept those third-party terms before use.


17. No Employment Relationship

    1. Participation does not create an employer-employee relationship under Indian labour laws (Factories Act, Shops & Establishments Acts, etc.).
    2. No wages, PF, ESI, gratuity, or statutory employment benefits accrue.
    3. This is not an apprenticeship under the Apprentices Act, 1961 nor “on-the-job training” for statutory compliance; it is an educational/mentorship service.

18. Limitation of Liability

To the fullest extent permitted under Indian law:

    1. MedTourEasy is not liable for indirect, incidental, special, exemplary, or consequential damages (loss of opportunity, goodwill, or prospective employment).
    2. Aggregate liability is capped at total Fees actually paid for the specific Program from which the claim arises.
    3. This does not exclude liability for proven fraud, willful misconduct, or death/personal injury caused by gross negligence where such exclusion is unlawful.

19. Disclaimer

    1. Program outcomes depend on your aptitude, effort, and external market/industry conditions.
    2. No express or implied warranty of job placement, income increase, licensure, or suitability for a specific professional objective.
    3. Any career guidance is informational and not regulated financial, legal, or medical advice.

20. Force Majeure

  1. MedTourEasy is excused for delays or non-performance due to events beyond reasonable control: natural disasters, epidemics/pandemics, governmental directives, telecom failures, cyberattacks, civil unrest, strikes, or legal injunctions. Delivery may be rescheduled, virtualized, or adapted without refund unless the entire Program is abandoned before 25% delivery—then pro-rata solutions or credits may be offered (commercial goodwill, not obligation, unless required by law).
  2. 21. Governing Law & Jurisdiction
  3. These Terms are governed by the laws of India. Subject to Section 22 (if arbitration elected), courts at [Insert City, e.g., New Delhi / Mumbai / Bengaluru] shall have exclusive jurisdiction. Consumer disputes may also be taken to appropriate Consumer Commissions under the Consumer Protection Act, 2019.
  4. 22. Dispute Resolution & Arbitration (Optional Clause)
  5. If MedTourEasy elects to include arbitration (choose one approach): Option A (Arbitration Included):
    1. Any dispute not resolved through amicable negotiation within 30 days may be referred to a sole arbitrator appointed mutually or, failing agreement, appointed under the Arbitration and Conciliation Act, 1996.
    2. Seat & Venue: [Insert City, India]. Language: English. Award final and binding, subject to limited statutory challenge.
    3. Interim relief may be sought from competent courts. Option B (Arbitration Excluded):
    4. Disputes proceed directly before competent courts as per Section 21. (Select one option and remove the other before finalization.)
  7. 23. Amendments
  8. MedTourEasy may update these Terms for legal compliance, operational, or pedagogical reasons. Changes take effect upon publication or direct notification. Continued participation after notice equals acceptance; you may object in writing—if material and unacceptable to you, limited withdrawal rights (without refund unless mandated by law) may be exercised.
  9. 24. Severability
  10. If a provision is invalid/unenforceable, the remainder continues in effect. Parties will substitute a valid clause approximating original intent.
  11. 25. No Waiver
  12. Failure to enforce any right does not waive future enforcement of that or any other right.
  13. 26. Notices
  14. Official notices sent via:
    1. Primary Email: the email you registered.
    2. Platform announcements or helpdesk portal. You must keep contact details updated. Notices deemed served upon dispatch (electronic) or 3 business days after courier (physical).
  16. 27. Entire Agreement
  17. These Terms (with Annexes and referenced policies: Privacy Policy, Refund Policy Annex, Code of Conduct addenda) constitute the entire agreement, superseding prior oral or written communications.
  18. 28. Grievances & Contact (India Compliance)
  19. For complaints (service quality, harassment, privacy): Grievance Officer: [Name]
  20. Email: [email protected]
  21. Address: 4th & 5th Floor, Platina Tower, Gurugram, Haryana
  22. Phone : +91 8700219382
  23. Acknowledgement within: 48 business hours
  24. Resolution target: 30 days (privacy/data issues) or per PoSH/other applicable frameworks. General Support: [email protected]
  25. 29. Acceptance
  26. By (a) clicking “I Agree,” (b) submitting any enrollment form, (c) paying the Fee, or (d) accessing Program materials, you affirm that you have read, understood, and consent to these Terms and all incorporated policies.`